2025 Hospital Observation Patient Management Summit

Click Here for List of Past Attendees!

Overview
Audience
Agenda
Workshop Session
Speakers
Sponsors/Exhibitors
Registration Pricing
Venue
Media/Press Partners
Inquiry

Overview:

2025 Hospital Observation Patient Management Summit

Innovations in Observation Patient Management – Prevent Unnecessary Admissions, Maximize Reimbursements and Leverage Evidence-Based Triage Protocols to Improve Short-Term Care Quality

March 24 – 25, 2025 • Caesars Palace Hotel • Las Vegas, NV

Past Sponsors/Exhibitors & Partners

BirdsongHearingBenefits Logos PrimaryLogo FullColor USHCL Logo1 Trualta Logo withings health solutions color pharma tech outlook JPg

Overview

Faced with increasing patient volumes, declining reimbursements and overworked ED staffs, hospitals must be prepared to leverage Observation Patient Management. Well-structured Observation Units have resulted in financial gains, improved clinical outcomes and superior patient satisfaction ratings.

The 2025 Hospital Observation Patient Management Summit will highlight the pertinent challenges facing Observation Unit staffs – ED physicians, Hospitalists, Case Managers and Billing and Coding professionals. Additionally, the conference will highlight how and why hospitals that are not utilizing Observation Patient Management, are leaving money on the table.

The 2025 Hospital Observation Patient Management Summit will enable you to walk away with an understanding of current trends and market practices, and innovative strategies to prepare yourself for the challenges that lie ahead. In addition to providing the latest, evidence-based intelligence on Observation Patient Management, the conference will provide you with unprecedented networking and professional development opportunities. All sessions are designed to facilitate a high degree of interaction between speaker faculty members and fellow attendees.

By attending the 2025 Hospital Observation Patient Management Summit, you will learn what others in the Observation Patient Management and Emergency Medicine arenas are doing to be prepared for the challenges that lie ahead in 2025. Register today to reserve your seat at the conference and take advantage of early bird discounts!

We look forward to greeting you in Las Vegas!

Audience:

From Hospitals & Health Systems:

Chief Executive Officers, Chief Medical Officers, Chief Clinical Officers, Chief Operating Officers, Chief Financial Officers

Also, Vice Presidents, Directors, Managers & Executives of:

Observation Medicine
Hospital Medicine
Nursing
Medical Management
Utilization Management
Quality
Appeals Management
Patient Financial Services
Patient Care
Emergency Medicine
Hospitalists
Billing
Medical Records
Operations
Strategy

Emergency Medicine
Internal Medicine
Physician Assistants
Case Management
Care Management
Denial Management
Compliance
Admissions
Patient Flow
Emergency Department
Managed Care
Coding
Risk
Finance
Clinical Documentation

Also of interest to Health Plans, Payers, Employer Plans, TPAs, Managed Care Organizations Healthcare Consultants, Solution Providers, Vendors, Purchasers, Physician Groups, Behavioral Health Centers, Healthcare Technology Innovators, Data Analytics Providers, Pharmacy Benefit Managers, Disease Management Organizations, Home Health Care Companies, Third Party Administrators, Pharmaceutical & Medical Device Companies, IT & Business Process Outsourcing Companies, Enrollment Brokers and More!

Agenda:

Day One – Monday, March 24, 2025

7:15	Conference Registration & Networking Breakfast
8:15	Chairperson's Opening Remarks
8:30	A Proven and Effective Blueprint for Implementing a Short Stay/Observation Unit at Your Hospital Sharon Mace, MD, FACEP, FAAP Director Emeritus, Observation Unit Director, Research Director, Community Paramedicine Cleveland Clinic
9:15	Nuts and Bolts of Observation Services: Making the Business Case for Creating an Observation Unit
10:00	Networking & Refreshments Break
10:30	Observation – Reducing Unnecessary Admissions Using Evidence Based Clinical Decision Making Praveen Mital, MD, MBA, FACEP Director, ED Operations & Clinical Decision Unit North Shore University Hospital
11:15	Evaluating Patients for Observation vs. Inpatient to Optimize Care & Cost Management Amar Munsiff, MD, FACP President AVM Medical
12:00	Luncheon for All Attendees & Speakers
1:15	How is Psychiatric Observation: Antidote to ED Boarding? Leslie Zun, MD, MBA Professor, Department of Emergency Medicine & Psychiatry Chicago Medical School
2:00	Panel Discussion: The Use of Effective Strategies to Develop, Implement and Sustain an Observation Unit
3:00	Networking & Refreshments Break
3:30	Understanding Observation Metrics and Optimizing your Observation Unit Tiffany Ferguson, LMSW, CMAC, ACM Chief Executive Officer Phoenix Medical Management Chair, Observation Subcommittee American College of Physician Advisors (ACPA) Anuja Mohla, DO, FACP, MBA, ACPA-C, CHCQM-PHYADV Medical Director, Revenue Integrity ChristianaCare Chair, Observation Committee American College of Physician Advisors (ACPA)
4:15	Best Practices within an Observation Unit to Reduce LOS and Enhance Patient Throughput Carissa Tyo, MD Assistant Professor, Internal & Emergency Medicine Medical Director, Clinical Decision Unit University of Illinois Hospital & Health Sciences System
5:00	End of Day One

Day Two – Tuesday, March 25, 2025

7:15	Networking Breakfast
8:15	Chairperson’s Recap of Day One
8:30	Integrating Hospitalists as Part of a Successful Observation Care Program
9:15	Navigating the Gray Area: Effective Management of Observation vs. Inpatient Status – Where is "Waldo" Treatment? DeAnna Read, LPN, CCM, MHA, LIA Director, Case Management & Utilization Review Loretto Hospital
10:00	Networking & Refreshments Break
10:30	Nurse-Driven Approach to Decreasing Observation Length of Stay Hours Maria Carrillo, BSN, CMSRN Manager, Patient Care Baptist Health Homestead Hospital Dawn Rudasill, RN, CMSRN Expert Clinical Nurse, Med-Surg Telemetrry Observation Baptist Health Homestead Hospital Aracely Olvera, MSN/Ed, RN, CMSRN, NPD-BC Clinical Nurse Educator, Med-Surg Telemetrry Observation Baptist Health Homestead Hospital
11:15	Aligning Performance Benchmarks to Improve Clinical Outcomes and Observation Unit Efficiency
12:00	Conference Concludes

Workshop Session:

Monday, March 24, 2025 ∙ 5:05 p.m. – 6:30 p.m.

Improving Clinical and Financial Outcomes for Observation Patient Management

Speakers:

Khalela Hatchett, MPH Senior Director, Population Health Management Nashville General Hospital			Stephen Rees, MD Medical Director, Post Acute & Transitional Care Ochsner Health Network
Arshiya Seth, MD Chief Medical Officer Community Health Center			William Munley Administrator Shriners Hospitals for Children – Greenville
Shashank Ravi, MD, MBA Director, Quality, Adult Emergency Department Medical Director, Value Based Care Program Stanford Health Care			Carissa Tyo, MD Assistant Professor, Internal & Emergency Medicine Medical Director, Clinical Decision Unit University of Illinois Hospital & Health Sciences System
Sandi Wagner, BSN, MBA, MHL Director, Virtual Services Saint Francis Health System			Cindy Welsh, RN, MBA, FACHE Vice President, System TeleAcute & Respiratory Care Advocate Aurora Health
Matt Hoff Chief Executive Officer A-S Medication Solutions			Lisa Fort, MD Associate Chief Medical Information Officer Ochsner Health
Mauricio Pinto, MD, MBA, FACHE, CPE, FHM, SFHM Regional Medical Director Curana Health Chief Executive Officer Just Vital Solutions			Tiffany Ferguson, LMSW, CMAC, ACM Chief Executive Officer Phoenix Medical Management Chair, Observation Subcommittee American College of Physician Advisors (ACPA)
Ian Duncan, PhD, FSA, FIA, FCIA, FCA, CSPA, MAAA Chief Actuary Arbital Health Adjunct Professor, Actuarial Statistics University of California Santa Barbara			Anuja Mohla, DO, FACP, MBA, ACPA-C, CHCQM-PHYADV Medical Director, Revenue Integrity ChristianaCare Chair, Observation Committee American College of Physician Advisors (ACPA)
Sam Shen, MD, MBA Vice Chair, Clinical Operations & Quality Stanford Health Care			Amar Munsiff, MD, FACP President AVM Medical
Patrice Callagy, RN, MPA, MSN, CEN Vice President, Emergency Services Stanford Health Care			David Flannery, MD Director, Telegenetics & Digital Genetics Cleveland Clinic
Sharon Mace, MD, FACEP, FAAP Director Emeritus, Observation Unit Director, Research Director, Community Paramedicine Cleveland Clinic			Praveen Mital, MD, MBA, FACEP Director, ED Operations & Clinical Decision Unit North Shore University Hospital
Leslie Zun, MD, MBA Professor, Department of Emergency Medicine & Psychiatry Chicago Medical School			DeAnna Read, LPN, CCM, MHA, LIA Director, Case Management & Utilization Review Loretto Hospital
Maria Carrillo, BSN, CMSRN Manager, Patient Care Baptist Health Homestead Hospital			Dawn Rudasill, RN, CMSRN Expert Clinical Nurse, Med-Surg Telemetrry Observation Baptist Health Homestead Hospital
Aracely Olvera, MSN/Ed, RN, CMSRN, NPD-BC Clinical Nurse Educator, Med-Surg Telemetrry Observation Baptist Health Homestead Hospital			Mark Green Chief Executive Officer Phoenix Healthcare Innovation

Sponsors/Exhibitors:

Associate Sponsor

A-S Medication Solutions is the industry leader in providing comprehensive medication supply chain alternatives. With over 30 years in employer health, ASM is the first true omni-channel medication distribution partner. We focus on maximizing point of care dispensing efficiencies, creating unique clinical solutions through innovative programs, and addressing high spend categories through effective clinical integration and smart clinical management systems. From virtual care to full onsite pharmacy solutions, let us show you how our customizable programs can improve the health of your population, lower your costs and enhance your revenue streams.

Exhibitors

At Amwell, we digitally empower our clients' healthcare ambitions. It starts with our future-ready platform—a convergence of digital technologies, services and devices that enables hybrid care delivery at scale, anytime and anyplace. Connecting providers, payers and innovators, we work alongside them to create an ecosystem of care that spans across in-person, virtual and automated care. Together, we deliver on the bold promise of transforming care delivery and making care more accessible to all.

Calcium Health. The Calcium Digital Health Platform maximizes health outcomes and provider efficiency with automated patient engagement and 360-degree access to patient data. Our solution integrates a patient Super App with robust provider dashboard and AI-powered pathway generator.

Supporting hospitals since 2008, Eagle Telemedicine is the market leader for inpatient and outpatient telemedicine care. Our physicians practice as licensed and credentialed hospital staff members, providing care to patients as their trusted physician specialists. Offering technically advanced services that have been designed by physicians to improve patient outcomes, Eagle improves patient care and enhances hospital revenue. With Eagle, hospitals of all sizes see increased admissions, enhanced specialty access, bolstered revenue and lowered patient transfer rates.

RAAPID develops AI-powered solutions for healthcare payers, providers, and supporting organizations. The company's cloud-based risk adjustment platform uses neuro-symbolic AI to identify chronic conditions, determine HCC codes, calculate risk scores, and analyze population health trends. RAAPID serves organizations that participate in Medicare Advantage, ACA, Medicare ACO, and Medicaid programs.

Embel Assist helps organizations build digital-first engagement strategies that drive better health outcomes. By leveraging persona-driven touchpoints and AI-powered next best actions, we support seamless, meaningful interactions that improve engagement, adherence, and overall well-being.

For Sponsorship & Exhibit Opportunities, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.

Registration Pricing:

Hospitals, Health Systems, Providers	Register by March 7, 2025	Register by March 24, 2025
Conference Only	$995	$1195
Conference & Workshop	$1195	$1395

Standard Rate, Vendors, Solution Providers	Register by March 7, 2025	Register by March 24, 2025
Conference Only	$1295	$1495
Conference & Workshop	$1495	$1695

Register for the 2025 Hospital Observation Patient Management Summit

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Workshop Session: Improving Clinical and Financial Outcomes for Observation Patient Management
Purchase Policy: Cancellations received 30 calendar days prior to the event will be refunded in full less a $225 processing fee. Cancellations received less than 30 calendar days before the event will receive a credit towards a future event which is valid for one year from the date of the event. You may transfer the registration so as long as we receive the request 48 hours prior to the event.
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Venue:

Caesars Palace Hotel
3570 Las Vegas Blvd South
Las Vegas, NV 89109

Phone #: 866-227-5944

*Mention Group Code "SCWCM5" to get the discounted rate of $129 per night!

You can also book online at:

https://book.passkey.com/go/SCWCM5

Caesars1 Caesars2 Caesars3

Media/Press Partners:

Medhealth Outlook offers insights into the latest technologies and trends in the healthcare, pharma, and medical industries. Our publication provides a balanced perspective through an inside/outside approach, showcasing interviews, features, and stunning artwork. As your inspiring source for in-depth journalism covering the tech community powering the medical industries, we strive to present valuable insights in both print and online formats.

BenefitsLink daily e-newsletters provide the latest developments and analysis in plan compliance, administration, policy and design – since 1995, we’ve delivered the very best articles to keep you on top of this ever-changing field. Website includes active message boards, industry news and an extensive calendar of conferences and webcasts. Find – and fill – job openings on our sister site, EmployeeBenefitsJobs.com. 25,000 Employee Benefits Professionals rely on us to keep them up to date – do you?

Healthcare Tech Outlook, a print platform offering healthcare decision-makers critical information on adopting, innovating, and building new programs and approaches to enhance their capability to provide care. Healthcare Tech Outlook has been a pioneer in offering a learn-from-peer approach to the healthcare arena, offering technical advice to enhance both the overall healthcare landscape and assist individual care providers – from general practitioners and specialists to post-acute care organizations.

Pharma Tech Outlook is a monthly publication that has been a pioneer in bringing forth real-world solutions, news, product trends, solutions, and many more to subscribers. The unique learn-from-peers approach is creating a difference since the decision-makers are constantly sharing their experience, wisdom and thought leadership with each other. Pharma Tech Outlook has contributors from the most established organizations and institutions who have been presenting their viewpoints using this unique print platform. The magazine has been incorporated by some seasoned industry experts and has been at the forefront of presenting a comprehensive and detailed view of the technology arena. Pharma Tech Outlook aims at contributing to the transformation of innovations into services as well as create a healthy and productive ecosystem.

MedTech Outlook is a superlative podium for suppliers to showcase their products and services and healthcare industry professionals to connect with a global audience of decision-makers. Its unique learn-from-peer approach creates an immense impact in the U.S. market, adding a big difference in this continuously evolving medical tech arena.

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